My XBox One Elite controller started acting up (after 1500+ hours of use), with the left stick sometimes not registering forward moves, and sometimes moving forward without me touching it.
I went online to XBox support, described my problem in a chat session, immediately got UPS documents for a free return from Norway to Germany, shipped it off Monday, October 3rd, and today my replacement from Germany arrived in my mailbox – complete with casing, extra knobs and paddles – free of charge.
That is what I call good support, Microsoft!
I do love being a gamer, and the games are more and more like interactive movies. It’s not been that many years since Wolfenstein 3D, but we have come a long way.
How I spend my game time… 4 level 30 characters in The Division 😛
#TheDivision Falcon Lost for Dummies